The Financial Conduct Authority (FCA) is the independent regulator of financial services. Use this information to decide if our services are right for you. Ganine Doyle Cars - United Kingdom is authorised and regulated by the Financial Conduct Authority (our registration number is 934712 as a credit broker and is included on the Financial Services Register https://register.fca.org.uk)
Initial Disclosure Document - Consumer Credit
Your Finance Options
As an FCA-regulated credit broker we can introduce you to a selected group of lenders (a list is available on request) who may be able to help you finance your purchase. This group of lenders provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
We do not charge fees for our Consumer Credit services. We may receive a commission payment or other benefits from finance providers should you decide to enter into an agreement with the finance provider. Commission is specifically calculated as a percentage of the amount borrowed.
We have taken steps to ensure that if, while advising you, we make a recommendation; such recommendation will be suitable for your demands and needs at the time the recommendation is made. In assessing your demands and needs we may seek such information about your personal circumstances and objectives as might be relevant to enable us to identify your requirements. It is important that you provide us with accurate and relevant information. We are not providing you with independent financial advice. Because we’re paid a commission by the lender or broker, we won’t be able to give you an impartial recommendation on finance.
We always aim to provide a first-class service, however if you have any cause for complaint any enquiry can be raised by contacting us using the address and telephone number below. Should you remain dissatisfied, you have the right to ask the Financial Ombudsman Service to review your case. You should write to the Financial Ombudsman Service: Financial Ombudsman Service, Exchange Tower, London, E14 9SR.
As an organisation we are committed to treating our customers fairly, before, during and after a sale.
Before the sale you can expect:
· To have any significant and unusual exclusions or exceptions relating to the finance agreement brought to your attention
· A clear statement of price, including where applicable a breakdown of any interest charges
· Details of your cancellation rights and our complaints procedure Copies of your finance agreement documentation or information as to when these documents will be dispatched
After the sale you can expect:
· Not to encounter any barriers to cancelling your finance agreement within regulatory agreed timeframes
· To have any complaint dealt with in a timely and professional manner
If at any time you feel you have not been treated fairly by any member of our staff, please contact us by writing to Ganine Doyle Cars, Greenway Farm Hall, Greenway Road, Bishops Lydiard, TA4 3DD or by telephone on 07821 938453.
Confidentiality and Data Protection
Your information will only be disclosed/provided to third parties for the purposes of providing, arranging, administering, and renewing finance contract(s) and for the purposes of monitoring and/or enforcing compliance.
Our Reviews
It’s taken me 4 years to write this review! 😂 This was probably one of the best car-buying experiences I’ve had. I spoke to Mark before travelling from Birmingham to view a BMW 4 Series, and the communication was excellent throughout. When I arrived, I was given plenty of time to look around the car at my own pace with absolutely no pressure to buy. I then took it for a test drive and knew it was the one for me. The car was exactly as described in the advert. Four years later, I still own it and genuinely love driving it. I’ve kept up with all the servicing, and it has been completely faultless throughout my ownership. In fact, I’m reluctant to sell it because it has been such a great car! If you’re looking to buy a car from here, I can highly recommend them. You’ll receive great customer service, honest descriptions, and a well-maintained vehicle.
Absolutely genuinely pleasant experience buying a car from Ganine Doyle Cars. Mark left my wife and I to look over the car we were looking to buy. No one hovering, or being pushy. As for the preparation of the car, both cosmetically and mechanically, astounding. Needless to say we ended up buying the car, and chose to have it delivered. Would absolutely recommend this business to anyone looking to buy a car.
I can’t recommend Ganine Doyle enough. From start to finish, the whole experience was fantastic. Mark made buying a car completely stress-free. He was open, honest and realistic throughout the process, with no pressure at any point. The cars were all well presented, clearly well maintained and competitively priced, which gave me confidence from the moment I arrived. Communication was excellent too – I could message Mark easily, and he always replied quickly and kept me updated. It’s refreshing to deal with someone who genuinely cares about providing a great service rather than just making a sale. I’m absolutely delighted with my new car and wouldn’t hesitate to recommend Ganine Doyle to anyone looking for a quality used car. Thank you, Mark!
No sales pitch, totally hassle free purchase! Mark is lovely, fair price and great condition of all the cars he has for sale. I saw the car on line on the Monday, went and looked at it on the Wednesday and less than an hour later I was driving it away. Bish, bash bosh, job done 😊 After driving it for a couple of days I started to hear a "boing" sound. A quick phone call to Mark and a hassle free visit to SC Blew automotive services in Taunton it was all sorted and under the warranty. Thanks to both parties involved.
Honestly the best car buying experience I have ever had. I have been car hunting for months and dealerships were really making it difficult to buy a car. But Mark was absolutely fantastic, he made the process so easy, he was really honest and was happy to meet any request we had. I would defiantly recommend Ganine Doyle Cars to everyone!
Recently purchased a car from Mark, a very pleasurable and honest experience. Absolutely incredible car, well priced, and to top it off the vehicle was delivered to my work address for me by a lovely young lady after having a fresh service. Top service, would honestly highly recommend visiting!
Buying a used car is always frought with doubt and anxiety. Buying a used car with only photos and a video to go by is another experience, step up "Ganine Doyle Cars" and Mark. Mark went the extra mile in reassuring me that all would be ok and true to his word it was. They delivered my car on a windy and rainy day and I was delighted to find everything mentioned was correct The whole transaction was made easy, many thanks to Mark. I would thoroughly recommend "Ganine Doyle Cars" to anyone considering a car purchase for their professional and pleasant attitude. Dealing with Mark was a breath of fresh air, cheers Mark.
Excellent service and after sales was fantastic. Would definitely recommend Mark when looking for a new vehicle
My sister already bought a car here, so we looked for my car here. Found something that ticked all the boxes, looks nice, has a great service history etc. Also, they could deliver the car to me at a convenient time, and do all the sales exchange online, which really was helpful. It was a little more money than I was planning to spend, but the trust and convenience is worth it. When they dropped the car off, they had already taxed it for the full year, which was such a cute bonus. They had lots of options for size and prices, would recommend.
Bought my Peugeot 308 from Ganine Doyle Cars and I couldn’t be happier with the experience. I’ve had the car for a few days now and it’s exactly as advertised, I’m really pleased with it. Mark was very helpful throughout the whole process and made buying and collecting the car easy, straightforward and enjoyable. Great communication and a really friendly service. I’d definitely recommend Ganine Doyle Cars and will certainly consider buying my next car from them in the future.
We travelled from Southampton to Taunton and the journey was oh, so worth it. Mark, over the phone, had previously given a 'tentative' fair estimate for our 'part exchange' old car, which he honoured. He allowed us to take our time, test driving the new car, and we felt there was no pressure whatsoever to purchase it. We found Mark to be straightforward, honest, very helpful and patient.( First time buying an automatic! 😉) and we would certainly recommend Ganine Doyle Cars to family and friends. We are so very pleased with our new car and we give renewed thanks to both you, Mark and Ganine.